PRIVACY POLICY

Welcome to Akiwave (https://akiwave.com) (“Site”). This Privacy Policy outlines how we collect, use, and protect your Personal Information when you visit or make a purchase from our Site. We respect your privacy and are committed to protecting it through compliance with this policy.

Collecting Personal Information

When you visit or interact with our Site, we collect certain information about your device and your interaction with the Site. This information is required to process orders, provide customer support, and improve our services. “Personal Information” includes:

Device Information
We collect information such as your web browser type, IP address, time zone, cookie data, pages or products viewed, search terms, and interactions with the Site. This helps ensure the Site functions correctly and allows us to improve performance and user experience through analytics.

Order Information
When you make a purchase or attempt to make a purchase, we collect your name, billing address, shipping address, payment information, email address, and phone number. This information is used to process payments, fulfill orders, arrange shipping, and communicate with you.

Usage of Personal Information

We use your Personal Information to:

  • Fulfill and manage orders

  • Process payments

  • Arrange shipping

  • Communicate with you about your order

  • Improve and optimize our Site

  • Provide customer support

  • Share updates or marketing communications where permitted

Lawful Basis for Processing

For users in the European Economic Area (EEA), we process Personal Information under the General Data Protection Regulation (GDPR). Lawful bases include:

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests

  • Protection of vital interests

  • Public interest tasks

Retention of Personal Information

We retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and reporting obligations.

Minors

Our Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from minors. If you believe a minor has provided us with Personal Information, please contact us and we will delete it promptly.

Sharing Personal Information

We may share your Personal Information with trusted third parties and service providers where necessary to operate our business. This includes payment processors, shipping providers, analytics tools, and legal authorities when required by law.

Behavioural Advertising

We may use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising through industry opt-out tools such as the Digital Advertising Alliance.

Cookies

We use cookies and similar technologies to improve your browsing experience, provide essential functionality, and analyze Site performance. You can manage or disable cookies through your browser settings.

Do Not Track

We do not change our data collection practices in response to “Do Not Track” signals from web browsers.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs. Updates will be posted on this page.

Contact Us

For more information about our privacy practices or if you have questions or concerns, contact us at:

Email: akiwave.shop@gmail.com
Contact page: https://akiwave.com/pages/contact